Tenant Fees

Before you move into a property

  • Tenancy set up - £150 incl VAT - To include negotiating the tenancy term, setting up the tenancy agreement, along with associated paperwork

  • Referencing first applicant - £120 incl VAT - To obtain full credit check/employment reference/income reference/ landlords reference

  • Referencing every other applicant - £60 incl VAT - To obtain full credit check/employment reference/income reference/ landlords reference

  • Guarantor - £60 incl VAT - To obtain full credit check/employment reference/income reference/ landlords reference

  • Check In - £54 incl VAT - To visit the property and go through the meter readings of the gas/electric and water, test the smoke detectors are in working order, run through the inventory if required

  • Check Out - £54 incl VAT - To visit the property and carry out a check out report of the condition the property has been left in when vacated

Fees during your tenancy

  • Tenancy reference - 30 incl VAT - To provide a reference to future landlords or referencing companies

  • Substitution of Tenant - £250 incl VAT - To amend the applicants in an ongoing fixed term tenancy, to include negotiating the tenancy term, setting up the tenancy agreement, along with associated paperwork

  • Early release fee - £350 incl VAT - To negotiate your release from the tenancy early

  • Bounced cheques fee - £30 incl VAT - To process any bounced payments along with informing the tenant of the issue

  • Refund of rent fee - £30 incl VAT - To refund any overpayment of rent once the tenancy has ceased to continue.

  • Replacement of lost keys fee - £150 incl VAT - To cover the costs of an emergency locksmith to attend the property and change all barrels and provide new keys to all parties

  • Late payment fee - £30 incl VAT - Due on any rent payment that is not paid on time.

  • Tenancy renewal fee - £75 incl VAT - To include negotiating the tenancy terms of a new fixed term tenancy, setting up the tenancy agreement as well as the resign appointment

  • Missed appointment fee - £50 incl VAT - Any appointments made with the tenants, that the tenant fails to attend or reschedule with suitable notice.

  • Out of hours appointment £100 incl VAT - Where actions of the tenant results in the agent (or nominated contractor) attending the property, time to remedy the situation is charged at the hourly rate

  • Copy of tenancy agreement - £50 incl VAT - To reprint an additional hard copy of the tenancy agreement.

  • Cash payment charge - £25 incl VAT - To process any cash payments in access of £500.

  • Credit Card Payment Charge - 3% of total


Our Office is open from 9am to 5pm on Mondays to Fridays and 9am to 3pm on Saturdays. Hours do vary regarding when we are available for out of hours viewings but typically can accommodate any time.

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